This is the 3rd post in the Sesame Place series. Part 1 was planning your visit and deciding if it’s right for your family. Part 2 was about when to save money and when to splurge. And today I’m talking about Sesame Place and special needs accommodations. My children are autistic, but any disability would go through the same basic processes.
Sesame Place in 2012 was our first theme park visit and our tickets were provided so we could get a chance to try out special needs accommodations in that setting. Now we’ve been around the block a few times and this time came with 2 special needs kids. Here’s how it worked for us and what to keep in mind for your family.
Getting a Bracelet
When we arrived we went to the Welcome Center (easy to miss, right next to the entry gates) and signed up both kids for the Ride Accessibility Program. I gave them the kids’ diagnoses and wasn’t asked any prying or unnecessary questions. They even had Graham still in the computer from our previous visit so we could speed right through. Both kids had their height checked to confirm the rides they were eligible for, and then each one was issued a bracelet.
The bracelets are bright orange and ours had 3 tabs off the side. Three of the water rides only get one line bypass per person, though this wasn’t fool proof, I noticed some of the tabs were coming loose in the morning. Still, we made it just fine. You’re also given a sheet of paper for each person which has additional information. You show this to the ride attendant each place you go, though we had to get a waterproof pouch for it later in the day when we hit the water rides.
Rides and Shows
Like most parks, the disability entrance is just the exit. It’s usually right next to the attendant’s controls. At Sesame Place, it also happens to be the location of Abby’s Magic Queue, aka the line-skipping pass. I actually liked that part of it since using that entrance was used often enough that we never had to try hard to get anyone’s attention.
Our experience with the employees at Sesame Place was really great. Everyone was very kind as they let us on and off, if we ran into the slightest hiccup they were very apologetic. As my kids have invisible disabilities, it was nice to have the paperwork to just hand over and not have to answer any questions. (And the paperwork rarely got more than a cursory glance.)
It’s not quite so easy when it comes to the shows. For us, going to a show is a bigger commitment than a ride. It lasts more than a couple minutes so there’s always the potential that we’ll have to make a quick exit. Luckily for us we snagged a few of the reserved disability seats at the show we attended in 2012. But you’ll still want to arrive a few minutes early to make sure you can get to the seats. At the indoor show we went to in 2014 it was so full by the time we came in right before showtime that disability seating wasn’t an option.
Shows do have loud sound, those of you with noise sensitive kids will want to bring along your noise-canceling headphones if you think they’ll want to go. A few rides also have sound, but overall it wasn’t bad.
The Water Park
For sensory kids, the water park will either be a breeze or a nightmare. You probably know which kind you have. Graham was pretty happy with all the water rides, but he was not terribly enthusiastic about the two big spray areas, especially the Count’s Splash Castle, which was really loud, really crowded, and really hard to keep an eye on your kid. Ernie’s Waterworks is smaller, has younger children, and is much more low-key, though neither of my kids were up for it. Tessa had to be coaxed through a few parts of the Lazy River because she didn’t like the parts where she could get splashed or sprayed, and so she skipped some of the rides all together to avoid a freakout.
Tessa’s favorite water ride, Slimey’s Chutes, was a small and gentle tube slide that lets a parent go in the back and a child in the front in a double tube, or a child solo in a single tube. It only has one line bypass and the line can get long. While we waited in line for her second go-round I saw a special needs family encounter a problem that I hadn’t considered. Their special needs daughter, a teenager, was too big to go on the ride with a parent and had to go alone if she was going to go. For most of the rides this wasn’t an issue at all, but for this one my heart went out to them. But the story ends happily! She went by herself with minimal help from her dad, and her mom and brother cheered for her at the bottom. I may have gotten a little misty watching it all unfold.
But for most children, they’ll be able to go with a parent for several of the water rides, including Slimey’s Chutes, Big Bird’s Rambling River, Sky Splash, and Sesame Streak. (The same goes for dry rides, where you can generally be in the same row/car when you ride together.)
We don’t have food allergies in our family, but I did see that Sesame Place now offers three special allergy-friendly snack packs (free from wheat, milk, eggs, peanuts, tree nuts, shellfish, fish, and soy) that you can get at various parts of the park. You can also go to the Welcome Center at the front for allergy information and an allergy card. As their food policy does allow medically necessary items, you may be able to bring some food of your own inside. Best to read their info in advance or contact them before your visit.
I recommend anyone visiting with special needs go over Sesame Place’s accessibility page.
We received complimentary passes to Sesame Place in 2012, but financed our 2014 trip on our own.